Reindrawati, Dian Yulie and Mastuti, Aksa and Karisma, Windu Prabowo and Stevi, Agastia Marbun and Adinda, Sekar Arum and Angeline, Hariyanto and Elmira, Trisnawati Arief Central Pelayanan Industri Perhotelan Departemen Front Office (Teori Dan Studi Kasus). In: Central Pelayanan Industri Perhotelan Departemen Front Office (Teori Dan Studi Kasus). Literasi Nusantara, pp. 1-116. ISBN 978-623-114-781-3
![[thumbnail of Manajemen]](https://repository-penerbitlitnus.co.id/style/images/fileicons/text.png)
Text (Manajemen)
Central Pelayanan Industri Perhotelan, Departemen Front Office (Teori dan Studi Kasus) - Copy.pdf
Available under License Creative Commons Attribution Non-commercial.
Download (4MB)
Abstract
buku ini terdiri dari 10 bab, yaitu Bab 1 Pendahuluan,
Bab 2 Penampilan Dan Kebersihan Diri, Bab 3 tentang Organisasi Pada Departemen Front Office Di Industri Perhotelan, Bab 4 tentang Sistem Front Office, Bab 5 tentang Proses Reseervasi Serta Check-In Dan Check-Out Tamu, Bab 6 tentang Pelayanan Barang Bawaan Tamu, Bab 7 tentang Penanganan Keluhan dan Situasi Darurat, Bab 8 tentang Pengelolaan Keuangan Di Front Office, Bab 9 tentang Pelayanan Surat Dan Informasi Front Office Untuk Pelayanan Yang Optimal, Bab 10 Prospek Karir Perhotelan Dalam Bidang Front Office.
| Item Type: | Book Section |
|---|---|
| Subjects: | H Social Sciences > H Social Sciences (General) |
| Contributors: | Contribution Name Email Author Reindrawati, Dian Yulie UNSPECIFIED Author Mastuti, Aksa UNSPECIFIED Author Karisma, Windu Prabowo UNSPECIFIED Author Stevi, Agastia Marbun UNSPECIFIED Author Adinda, Sekar Arum UNSPECIFIED Author Angeline, Hariyanto UNSPECIFIED Author Elmira, Trisnawati Arief UNSPECIFIED |
| Divisions: | Faculty of Law, Arts and Social Sciences > School of Management |
| Depositing User: | Unnamed user with email [email protected] |
| Date Deposited: | 23 Jul 2024 03:31 |
| Last Modified: | 05 Aug 2024 03:03 |
| URI: | https://repository-penerbitlitnus.co.id/id/eprint/278 |
Actions (login required)
- View Item